Shipping policy
Shipping Policy
Last updated: August 2026
We currently offer shipping to customers in the UK and selected international destinations.
Processing Time
Orders are typically processed and prepared for shipment within 1–2 business days.
Once your order has been shipped, you will receive a shipping confirmation and tracking information where available.
UK Shipping
Standard Shipping: £4.99
Estimated delivery time: 5–10 business days after your order has been processed.
Please note that delivery times are estimates and are not guaranteed. Most orders may arrive sooner, but occasional delays can occur due to courier services, customs, weather conditions or other circumstances outside our control.
International Shipping
We also offer international shipping to selected countries.
International shipping costs and delivery times may vary depending on the destination, shipping method and items ordered. The estimated delivery time will be displayed at checkout where available.
International orders may take approximately 7–15 business days to arrive after processing, although some destinations may take longer.
Tracking
Where tracking is available, tracking details will be provided once your order has been shipped. Please allow some time for tracking information to update after dispatch.
Customs, Duties and Taxes
For international orders, customers may be responsible for any customs duties, import taxes or other charges imposed by their country.
These charges are outside our control and are the responsibility of the customer where applicable.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact us with your order number so we can help investigate the shipment.
Please remember that delivery times are estimates and may be affected by circumstances outside our control.
Incorrect Address
Please ensure that your delivery address is correct before completing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.
If you notice an error in your address, please contact us as soon as possible. We will do our best to assist before the order is shipped.
Contact Us
If you have any questions about your order or shipping, please contact us through the contact details provided on our website.