Terms of Service

Last updated: August 2026

Welcome to our store. These Terms of Service govern your use of our website and your purchase of our products. By accessing our website or placing an order, you agree to these terms.

1. About Our Store

We sell clothing and related products through our online store. Products may be fulfilled and shipped by third-party fulfilment partners.

2. Products and Availability

We make every effort to ensure that product descriptions, images, colours, sizes and other information are accurate. However, colours may appear slightly different depending on your device or screen.

All products are subject to availability. We reserve the right to discontinue products or change product availability without notice.

3. Prices

All prices displayed on our website are shown in the currency stated at checkout.

We reserve the right to change product prices at any time. A price change will not affect an order that has already been accepted and confirmed.

Shipping charges, taxes, customs duties and other applicable charges may be added to your order where applicable.

4. Orders

When you place an order, you are making an offer to purchase the products selected.

After placing your order, you will receive an order confirmation. An order is not considered accepted until we have confirmed that the order has been accepted and processed.

We reserve the right to refuse or cancel an order where there is a genuine reason to do so, including suspected fraud, pricing errors, product availability issues or incorrect order information.

If we cancel an order after payment has been taken, you will receive a refund of the amount paid for the cancelled order.

5. Payment

Payment must be successfully completed before an order can be processed.

We use third-party payment providers to process payments securely. We do not directly store your full payment card details.

6. Shipping and Delivery

Shipping options, costs and estimated delivery times are displayed at checkout where available.

Orders are normally processed within 1–2 business days.

For UK orders, standard delivery is estimated at approximately 5–10 business days after processing.

International delivery times may vary depending on the destination, shipping method, customs processing and other circumstances.

Delivery times are estimates and are not guaranteed.

For further information, please see our Shipping Policy.

7. International Orders

Customers ordering from outside the UK may be responsible for customs duties, import taxes or other charges imposed by their country.

We are not responsible for delays caused by customs or other circumstances outside our reasonable control.

8. Returns and Refunds

Our returns and refund arrangements are explained in our Refund and Returns Policy.

Nothing in these Terms of Service affects any mandatory consumer rights that apply to you under the laws of your country.

9. Damaged, Incorrect or Faulty Items

If you receive an item that is damaged, faulty or different from what you ordered, please contact us as soon as possible with your order number and relevant photographs or other information.

We will review the issue and provide an appropriate solution in accordance with applicable consumer law and our Refund and Returns Policy.

10. User Information

You agree to provide accurate and complete information when placing an order, including your name, billing information, delivery address and contact details.

We are not responsible for delays or failed deliveries resulting from incorrect information provided by you.

11. Website Use

You agree not to misuse our website, interfere with its operation, attempt to gain unauthorised access, or use the website for unlawful purposes.

We reserve the right to restrict or terminate access to our website where necessary to protect our business, customers or website.

12. Intellectual Property

All content on our website, including our branding, logos, photographs, graphics, product descriptions, designs and written content, belongs to us or is used with permission.

You may not reproduce, copy, modify, distribute or use our content for commercial purposes without our written permission.

13. Third-Party Services

Our store may use third-party services, including payment processors, shipping providers, fulfilment partners and Shopify.

Third-party services may have their own terms and privacy policies. We are not responsible for services provided directly by third parties.

14. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses caused by circumstances outside our reasonable control, including shipping delays, customs delays, courier disruptions, natural events or technical problems.

Nothing in these Terms limits or excludes liability where doing so would be unlawful.

15. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date.

Your continued use of our website after changes are posted means that the updated terms will apply to future use of the website and orders.

16. Governing Law

These Terms are governed by the laws applicable to our business and the jurisdiction in which our business operates, subject to any mandatory consumer protection rights that apply to customers in their country.

17. Contact Us

If you have questions about these Terms of Service, your order or our policies, please contact us using the contact information provided on our website.